- Flight Disruptions
- Eurocontrol technical failure delays hundreds of flights across Europe
Eurocontrol technical failure delays hundreds of flights across Europe
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Checked by Matteo Floris
Last updated on July 29, 2026
Disruption overview
A technical failure at Eurocontrol's Network Manager Operations Centre in Brussels on 27 July 2026 delayed hundreds of flights across Europe after the system used to manage departure slots went down. Even after the core platform was restored later that night, airlines were left dealing with a backlog of aircraft and rolling delays that were expected to continue into Tuesday. Ben Gurion Airport in Tel Aviv warned that both arriving and departing flights would be affected and told passengers to check live schedules with their airline before traveling. Because the disruption appears to have been caused by an air traffic control IT problem outside the airline's control, compensation under EC 261 is unlikely, although airlines should still provide care and assistance, and AirHelp's free flight checker can help you understand what may apply.
Disruption details
A major technical failure at Eurocontrol's Network Manager Operations Centre in Brussels on the evening of 27 July 2026 disrupted flights across Europe, with hundreds of departures delayed as airlines waited for new departure slots.
For passengers, this meant longer waits, missed connections, and a lot of uncertainty before takeoff. The breakdown hit the platform that coordinates air traffic slots across European airspace, so even after the core system was restored later that night, airlines were still left dealing with a growing queue of aircraft waiting to depart.
The disruption quickly created a wider ripple effect across the network:
Regional analysts estimated that hundreds of flights were already delayed.
Some services also faced the risk of cancellation if crews reached their allowed duty limits before a departure slot became available.
Rolling delays were expected to continue for several hours and into Tuesday as controllers and airlines worked through the backlog.
At Ben Gurion Airport in Tel Aviv, both arriving and departing flights were expected to face prolonged delays. The Israel Airports Authority urged passengers to check live schedules with their airline before heading to the airport.
Similar warnings were issued by airlines elsewhere in Europe as they recalculated flight plans, aircraft rotations, and crew hours around reduced slot availability. Eurocontrol's network manager handles both civil and military traffic, which is why a technical problem there can spread quickly through departure banks and connecting schedules.
The timing made things even harder for airlines already dealing with pressure on regional routes. The outage came just a day after a separate radar failure in Greece, adding more strain to an already busy airspace system.
The technical problem was declared fixed later in the night, and there were no reported injuries or safety incidents. But restoring the platform didn't immediately clear the operational backlog, so the impact on schedules was still ongoing as the disruption moved into the next day.
Because this appears to have been caused by an air traffic control IT failure outside the airline's control, compensation under EC 261 is unlikely in most cases. Even so, airlines should still provide care and assistance during a major delay, including food and refreshments, accommodation if you're stranded overnight, and rebooking or refunds where they apply.
Although compensation is unlikely here, that doesn't mean you're without support. If your journey was affected and you want to better understand what may apply to your flight, AirHelp's free flight checker is a simple place to start.
Know your rights
These are your air passenger rights
When your flight's disrupted, you may be entitled to various forms of care and compensation under EC 261 and other applicable laws.
Rerouting or refund
If your flight is canceled, your airline must provide an alternative. You may also get a full refund if you no longer wish to travel.
Care and assistance
Your airline must provide food and refreshments if your journey is delayed more than a few hours.
Accommodation
If you are away from home and your journey is delayed overnight, the airline must offer you accommodation and transportation to it.
Communication
Under EC 261 you are entitled to 2 phone calls or emails if your journey is delayed over 1 hour. No compensation when a disruption is caused by extraordinary circumstances, as this appears to be.
This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.
Quick facts
Summary
Disruption
Delays and Cancellations
Cause
IT problem
Status
Current disruption
Compensation
Not eligible for compensation
Airports affected
Tel Aviv-Yafo Ben Gurion Airport
Cities affected
Tel Aviv, Brussels, Tel Aviv-Yafo
Countries affected
Israel, Belgium
Start date
2026-07-27
Checked by
Matteo Floris
Date updated
July 29, 2026
What to do if your flight is delayed, canceled, or overbooked
If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.
Gather evidence that your flight was delayed, canceled, or overbooked.
Get the airline to provide written confirmation of the disruption and the reason behind it.
Request an alternative flight to your destination — or a refund if you no longer wish to travel.
Make a note of the arrival time at your final destination.
Ask the airline to provide vouchers for meals and refreshments.
Avoid signing documents or accepting offers that may waive your passenger rights.
If an overnight stay is required, ask the airline to provide accommodation.
Save receipts for any additional expenses caused by the disruption.



