Sunwing Airlines Delayed and Canceled Flight Compensation

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Sunwing Airlines, a Canadian low-cost carrier headquartered in Toronto, connects travelers to popular destinations like Varadero, Punta Cana, Cancun, and Montego Bay. Known for its seasonal services across North and South America, the Caribbean, and domestic Canadian routes, Sunwing offers affordability and convenience. However, passengers may occasionally face Sunwing Airlines delays or cancellations that disrupt travel plans.

If you've experienced disruptions, you may also be eligible for up to $1,000 CAD in compensation under Canadian air passenger rights. Use our platform to ensure you're prepared and well-informed for your next trip.

Based on the airline's most recent on-time performance data, out of 0 flight departures in the last 24 hours, 0.00% were on time.

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Know your rights: Sunwing Airlines flight disruptions

Air travel with Sunwing Airlines, the Canadian low-cost carrier can sometimes come with unexpected challenges. Issues such as delays, flight cancellations, or other disruptions may impact your plans. Understanding your rights under the Canadian Transportation Act and the Montreal Convention can help you secure compensation and assistance when needed.

International protections for Sunwing Airlines passengers under the Montreal Convention

For international flights, the Montreal Convention offers significant protections for passengers. This agreement ensures airlines are held accountable for Sunwing Airlines flight delays, cancellations, and other disruptions, reimbursing passengers for associated expenses.

Scope

The Montreal Convention applies to flights between Canada and over 130 countries, including the U.S. and most European nations. It covers cancellations, delays, denied boarding, and baggage issues.

Compensation

Unlike fixed compensation amounts, the Convention reimburses actual costs incurred by passengers, such as missed hotel bookings, replacement items for delayed baggage, or rebooking fees for connecting flights. For example:

  • Missed hotel reservations

  • Replacement items for delayed baggage

  • Rebooking fees for connecting flights

Protections under the Canadian Transportation Act

For flights within Canada or operated by Canadian carriers like Sunwing, the Canadian Transportation Act provides extensive protections for passengers dealing with delays or cancellations.

Types of delays and cancellations by Sunwing Airlines

The Act divides cancellations and delays into three categories, with specific rights for passengers:

  1. Within Sunwing's control

    • Examples: Staffing shortages, scheduling errors, or maintenance problems.

    • Sunwing Airlines must provide rebooking, refunds, and assistance such as meals and accommodations.

    • Compensation may be up to $1,000 CAD for delays or cancellations caused by operational issues.

  2. Within Sunwing's control but safety-related

    • Examples: Pre-flight safety inspections, unexpected maintenance or technical issues.

    • Airlines must offer rebooking or refunds and provide necessary assistance (e.g., food or lodging).

    • Compensation is typically not provided.

  3. Outside Sunwing's control

    • Examples: Severe weather, security issues, or medical emergencies.

    • Sunwing Airlines are not obligated to provide compensation but must offer essentials like meals or accommodations.

Sunwing Airline compensation: What you’re entitled to

Passengers affected by Sunwing Airlines delays and cancellations may be eligible for compensation, depending on the cause of the disruption:

  • Large Airlines: Up to $1,000 in compensation.

  • Smaller Airlines (e.g., Sunwing): Up to $500.

Even if you opt for a refund instead of rebooking, compensation may still apply if the issue was preventable by Sunwing Airlines. Knowing your rights empowers you to claim the support and reimbursement you’re entitled to, ensuring smoother travels despite disruptions.


Sunwing Airlines flight cancellation rights and compensation

How many flights were canceled today?

  • Our data shows that Sunwing Airlines canceled 0 flights in the last 24 hours.

  • 0.00% of domestic flights and 0.00% of international flights were canceled.

  • If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to {ec261_compensation} (€600). Check your eligibility here.

  • Discover more Sunwing Airlines statistics

Sunwing Airlines flight cancellation compensation

Flight cancellations can disrupt your travel plans, but as a Sunwing Airlines passenger, you have rights that safeguard you during such events. When dealing with Sunwing Airlines cancellations, understanding your entitlements can help reduce stress and streamline the resolution process.

What to do when Sunwing Airlines cancels your flight

The first step when experiencing a Sunwing Airlines flight cancellation is to determine the reason behind it. Your rights to rebooking, refunds, and compensation depend on the cause of the disruption:

Cancellations within Sunwing Airlines’ control

If Sunwing cancels your flight due to operational reasons, such as scheduling issues or staff shortages, the airline must:

  • Rebook you on another flight or provide a full refund for your ticket.

  • Offer assistance, including meals, accommodations, and access to communication.

  • Provide compensation for the inconvenience, which can be up to $1,000 CAD.

Cancellations for safety reasons

For cancellations related to safety, such as unexpected aircraft maintenance, Sunwing Airlines must:

  • Rebook you or issue a refund if you choose not to continue traveling.

  • Provide essential support like food, lodging, and transportation for long delays.

  • Compensation is typically not offered in these cases as safety is prioritized.

However, compensation is not usually provided in these cases since the airline is prioritizing safety.

Cancellations outside Sunwing Airlines’ control

When disruptions arise from weather conditions, security concerns, or other external factors, Sunwing Airlines is still required to:

  • Provide assistance such as meals, accommodations, and transportation.

However, compensation is generally not applicable in these situations.

Refunds and rebooking options

When your Sunwing Airlines flight is canceled, you have two main options:

Rebooking on Another Flight

Sunwing Airlines is obligated to rebook you on the next available flight at no additional cost, even if the new flight is operated by a different airline.

Full refund

If you choose not to proceed with your travel, Sunwing must refund the unused portion of your ticket within 30 days, using the original payment method.

When can you get compensation?

Passengers may be eligible for compensation of up to $1,000 CAD if the cancellation was within Sunwing’s control and avoidable.

  • Large airlines: Up to $1,000 in compensation.

  • Small airlines: Up to $500 in compensation.

Even if you opt for a refund rather than rebooking, you may still qualify for compensation if the cancellation was avoidable by Sunwing Airlines.

What else are you entitled to?

Regardless of the reason for the cancellation, Sunwing Airlines must provide certain services to help ease the inconvenience:

  • Communication: You are entitled to regular, clear updates about the cancellation and your rights in easy-to-understand language.

  • Meals and drinks: Complimentary refreshments will be provided during delays.

  • Accommodation: If your cancellation results in an overnight delay, Sunwing Airlines must provide hotel accommodations and transportation to and from the airport.

International protections for Sunwing Airlines cancellations

For international travel, the Montreal Convention offers further protections. Passengers affected by Sunwing Airlines delays or cancellations can claim reimbursement for documented expenses, including:

  • Missed hotel reservations.

  • Rebooking costs for connecting flights.

  • Replacement items for delayed or lost baggage.

Compensation under the Montreal Convention can reach up to US$8,200, depending on the documented expenses caused by the cancellation.

Delayed or canceled flight with Sunwing Airlines? Find out if you're owed up to $1,000 in compensation

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Understand your rights: Sunwing Airlines delays and compensation

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 0 Sunwing Airlines flights were delayed 3 hours or more.

  • Of 0 flights, 0.00% were delayed over 3 hours. That rate was 0.00% for international flights.

  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

  • See more Sunwing Airlines stats

Sunwing Airlines Flight delay compensation

Flight delays and cancellations can be frustrating, but as a Canadian air passenger, you’re entitled to protections that help you recover costs and minimize stress. If you're flying with Sunwing Airlines, it's crucial to understand your rights and the compensation options available to you in case of delays or cancellations.

Sunwing Airlines compensation for delays under Canadian regulations

When you experience Sunwing Airlines flight delays, your eligibility for compensation depends on the reason for the disruption. Here’s a breakdown of what you need to know:

Delays within Sunwing Airlines’ control

If the delay is caused by operational issues, maintenance problems, or staffing shortages, Sunwing Airlines is required to:

  • Offer compensation for the inconvenience, which can reach up to $1,000 depending on the delay's length.

  • Provide rebooking on the next available flight or issue a full refund for the canceled flight.

  • Supply assistance, including meals, refreshments, and accommodations for extended delays.

For delays related to safety, such as pre-flight inspections or necessary technical checks, Sunwing Airlines must:

  • Offer assistance, including meals and accommodations if the delay is extensive.

  • Provide rebooking or a refund if you decide not to continue your journey.

  • Compensation is usually not provided in these cases as safety is the priority.

Delays outside Sunwing Airlines’ control

When delays are caused by uncontrollable factors like severe weather, air traffic restrictions, or security concerns, Sunwing Airlines must:

  • Provide assistance such as meals, hotel accommodations, and access to communication.

  • Compensation is typically not applicable for these types of disruptions.

No matter the cause of the delay, Sunwing Airlines must adhere to the following obligations:

  • Timely updates: Passengers should receive clear and accessible updates regarding delays, cancellations, and their rights.

  • Rebooking or refunds: If your flight is significantly delayed or canceled, you have the option to rebook or request a full refund.

  • Assistance: During extended delays, Sunwing Airlines is required to provide meals, accommodations, and access to communication if needed.

Sunwing Airlines delay compensation

The amount of compensation you are entitled to for a Sunwing Airlines delay depends on the length of the delay and whether the disruption was within the airline's control:

  • Up to $1,000 for major delays caused by large airlines like Sunwing Airlines.

  • For smaller delays, you may still be eligible for partial compensation, especially if the disruption was avoidable.

Even if you choose a refund over rebooking, you may still qualify for compensation if the Sunwing Airlines cancellations or delays were within their control.

Understanding your rights under the Montreal Convention for Sunwing Airlines flights

If you’ve faced delays or disruptions while flying internationally with Sunwing Airlines, the Montreal Convention provides additional protection. This international agreement ensures that passengers are reimbursed for reasonable out-of-pocket expenses caused by delays when traveling between Canada and over 130 member countries.

Here’s what you need to know:

Reimbursement for expenses

If your Sunwing Airlines flight is delayed, you’re entitled to claim reimbursement for essential costs, including:

  • Meals and snacks during your delay.

  • Hotel accommodations if an overnight stay is necessary.

  • Transportation to and from the airport or hotel.

To ensure your claim is successful, keep all receipts related to these expenses. Documentation is key to proving your out-of-pocket costs.

Sunwing Airlines compensation for flight delays

The Montreal Convention allows for a maximum reimbursement limit of approximately US$8,200 for delay-related expenses. While most claims fall below this cap, it ensures that significant disruptions are addressed fairly and that you are compensated for the inconvenience caused by Sunwing Airlines delays.

Claim up to $1,000 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Flight statistics: delays and cancellations of Sunwing Airlines

Punctuality of Sunwing Airlines (24 hours):

Total flights: 0
On-time flights: 0
Punctuality rate: about 0.00% of all flights were on time
Long delays (greater than 3 hours): 0
Flight cancellations: 0

The number of flights shown is an estimate based on internal and third-party databases.


Stay updated on Sunwing Airlines flights, delays, and cancellations

Sunwing Airlines Inc. is a Canadian low-cost carrier based in Toronto, Ontario. Sunwing Airlines offers both scheduled and charter services from Canada and the United States to popular destinations in the U.S., Mexico, the Caribbean, Central America, and South America, especially during the winter months. In the summer, Sunwing Airlines operates domestic flights across Canada, including key routes like Toronto to Vancouver.

Popular destinations for Sunwing Airlines passengers include Varadero, Punta Cana, Cancun, and Montego Bay. Despite its growing presence and frequent flights, like any airline, Sunwing Airlines delays and cancellations can sometimes occur.

To help you stay up-to-date, we’ve developed a free tool that lets you quickly check the Sunwing Airlines flight delays and cancellations in real-time. Whether you need information on specific flights or just want to know if your flight has been affected by a disruption, our tool makes it easy:

  • Real-time flight status: Get the latest updates on your Sunwing Airlines flights schedule.

  • Check for delays and cancellations: Find out if your flight has been impacted by delays or cancellations, and adjust your plans accordingly.

  • Simple search options: Quickly search by flight number or browse by route to get the information you need.

Stay in control of your travel plans with the latest updates on Sunwing Airlines delays and cancellations.

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

2025-01-12

7:05 p.m.

WG526

Sunwing Airlines Inc.

Puerto Vallarta (PVR)

Montreal (YUL)

DelayedCheck Compensation

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WG246

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Quebec (YQB)

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WG525

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2025-01-12

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WG685

Sunwing Airlines Inc.

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Toronto (YYZ)

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2025-01-12

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WG643

Sunwing Airlines Inc.

Holguin (HOG)

Toronto (YYZ)

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Sunwing Airlines Inc.

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Ottawa (YOW)

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WG642

Sunwing Airlines Inc.

Toronto (YYZ)

Holguin (HOG)

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WG427

Sunwing Airlines Inc.

Punta Cana (PUJ)

Montreal (YUL)

DelayedCheck Compensation

2025-01-11

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WG426

Sunwing Airlines Inc.

Montreal (YUL)

Punta Cana (PUJ)

DelayedCheck Compensation

2025-01-09

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WG514

Sunwing Airlines Inc.

Cancun (CUN)

Toronto (YYZ)

DelayedCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • WG526

    Sunwing Airlines Inc.

    Delayed

    Puerto Vallarta

    Montreal

    PVR

    YUL

    2025-01-12

    7:05 p.m.

    Check Compensation
  • WG246

    Sunwing Airlines Inc.

    Delayed

    Puerto Vallarta

    Quebec

    PVR

    YQB

    2025-01-12

    7:00 p.m.

    Check Compensation
  • WG525

    Sunwing Airlines Inc.

    Delayed

    Montreal

    Puerto Vallarta

    YUL

    PVR

    2025-01-12

    11:45 a.m.

    Check Compensation
  • WG685

    Sunwing Airlines Inc.

    Delayed

    Varadero

    Toronto

    VRA

    YYZ

    2025-01-12

    3:55 a.m.

    Check Compensation
  • WG643

    Sunwing Airlines Inc.

    Canceled

    Holguin

    Toronto

    HOG

    YYZ

    2025-01-12

    3:35 a.m.

    Check Compensation
  • WG6631

    Sunwing Airlines Inc.

    Delayed

    Varadero

    Ottawa

    VRA

    YOW

    2025-01-12

    2:50 a.m.

    Check Compensation
  • WG642

    Sunwing Airlines Inc.

    Canceled

    Toronto

    Holguin

    YYZ

    HOG

    2025-01-11

    8:55 p.m.

    Check Compensation
  • WG427

    Sunwing Airlines Inc.

    Delayed

    Punta Cana

    Montreal

    PUJ

    YUL

    2025-01-11

    8:45 p.m.

    Check Compensation
  • WG426

    Sunwing Airlines Inc.

    Delayed

    Montreal

    Punta Cana

    YUL

    PUJ

    2025-01-11

    3:00 p.m.

    Check Compensation
  • WG514

    Sunwing Airlines Inc.

    Delayed

    Cancun

    Toronto

    CUN

    YYZ

    2025-01-09

    8:40 p.m.

    Check Compensation
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