AirHelp and our official partners will never ask you to send us money in order to get your airline compensation.
But unfortunately, phishing scammers have been known to target AirHelp customers, asking for money to proceed with a claim.
The security of our customers is of the utmost importance. So if you are contacted by someone claiming to represent AirHelp, especially if they ask for money and/or personal details, please reach out to our customer support team for assistance. Our official channels for communication are on our contact page.