Emirates offers rebooking and refunds amid airspace disruption
By Matteo Floris
Last updated on March 12, 2026
Emirates is running a reduced flight schedule due to airspace disruptions in parts of the Middle East. Customers with tickets for travel from 28 February to 31 March may rebook for travel by 30 April without penalty or request a refund. Refunds for direct Emirates bookings must be submitted via the airline’s website; passengers who booked through travel agents should contact their agents. All city check-in locations in Dubai are temporarily closed. Passengers are advised not to go to the airport unless their connecting flight is confirmed.
All airlines
All countries
No Win, No Fee
Emirates is operating a reduced flight schedule because of ongoing airspace disruptions in parts of the Middle East. The airline has introduced flexible options for affected customers and issued operational advisories.
Ticket changes and refunds:
- Travel window: Passengers booked for travel between 28 February and 31 March may change their plans.
- Rebooking: Customers can move their trip to a later date, provided the new travel takes place by 30 April, with no change penalty.
- Refunds: Those who prefer not to travel can request a refund. For tickets purchased directly with Emirates, refund requests must be made via the airline’s website. Passengers who bought tickets through a travel agent should contact the agent for assistance.
Operational advisories:
- City check-in closures: All city check-in locations in Dubai are temporarily closed.
- Airport travel: Passengers are urged not to travel to the airport unless their connecting flight is confirmed.
Status monitoring:
- Emirates states it is closely monitoring the situation and will adjust operations as conditions develop.
Key dates and scope:
- Eligible original travel dates: 28 February–31 March.
- Latest date for rebooked travel: 30 April.
Passengers with upcoming trips during the stated period should confirm their flight status before heading to the airport and consider using the rebooking or refund options where necessary. Those needing refunds or itinerary changes should follow the correct channel based on how the ticket was purchased (direct with Emirates online, or via the original travel agent).
Know your rights
These are your air passenger rights:
When your flight's disrupted, you have rights. Most passenger protection laws cover the following:
Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.
Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.
Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.
Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.
This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.
Quick facts
Disruption:
Cancellation
Cause:
Other
Compensation:
Not eligible for compensation
Status:
Current disruption
Start date:
2026-02-28
End date:
2026-03-31
Airlines affected:
Emirates
Checked by:
Matteo Floris
Date updated:
March 12, 2026
