Refund, Reimbursement, and Compensation: TUI Airlines

If you believe you may be entitled to flight delay compensation or flight cancellation compensation from {{airline}}, you have arrived at the correct destination. We can clarify your air passenger rights and provide the necessary assistance to obtain up to US$700 compensation per person. Based on our records of {{airline}} flights in recent times, there were {{flights}} departures during the last 24 hours, out of which {{onTimeRate}} departed on time.
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{{airline}} Flight Delays Today

How many {{airline}} flights were delayed today?

  • Our data indicates that there were {{dyGt180}} {{airline}} flights delayed by more than 3 hours over a 24-hour period.
  • {{domesticDyGt180Rate}} of domestic flights and {{internationalDyGt180Rate}} of international flights were delayed more than 3 hours.
  • Passengers who arrive at their destination more than 3 hours late may be entitled to compensation. Check here.
  • To find out more about {{airline}} punctuality

Compensation for delayed {{airline}} flight

Although airlines like {{airline}} aim to maintain their scheduled times, flights may still arrive late. Fortunately, as a traveller, you are covered by airline passenger rights when {{airline}} flights are delayed.

As {{airline}} is headquartered in the EU, nearly all of its flights are protected by EC 261, one of the most comprehensive laws protecting air passenger rights globally.

EC Regulation 261 gives passengers the right to claim compensation when they have faced delayed, cancelled, or overbooked flights that are not their fault.

There are some extraordinary circumstances that may exempt airlines from paying compensation, such as bad weather or problems at the airport. Nevertheless, if the delay is caused by technical issues or a strike by airline staff, you will likely be eligible for compensation under Regulation (EC) No. 261/2004.

Moreover, you generally have up to 3 years to make a {{airline}} flight delay compensation claim. Simply enter your flight details and our user-friendly flight delay compensation calculator will tell you if you qualify for monetary compensation, and our team of professionals will be available to assist you in obtaining it.

Delayed or canceled flight with TUI Airlines? Find out if you're owed up to €600 in compensation

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{{airline}}: Flight Canceled Today

How many flights by {{airline}} were cancelled today?

  • Recent data shows that {{airline}} cancelled {{cxFlights}} flights within 24 hours.
  • {{domesticCxRate}} of domestic flights and {{internationalCxRate}} of international flights were cancelled by {{airline}}.
  • Are you entitled to compensation if your flight is cancelled with less than 14 days' notice before the scheduled departure date? You may be entitled to compensation up to US$700. Check here.
  • Learn more about {{airline}} punctuality

Flight Cancellation Compensation {{airline}}

In case of a flight cancellation by {{airline}}, Australian laws on air passenger rights are clear: {{airline}} must provide you with an alternate means of transportation to reach your destination or, if you prefer, a refund.

Additionally, if you received a cancellation notice less than 14 days before departure, you may also be eligible to claim compensation of up to US$700 per person.

Generally, when {{airline}} cancels a flight, it will try to rebook passengers onto another flight at no extra cost. You can request other changes if the offered alternative flight does not suit you or if you no longer want to take that trip.

If {{airline}} can book you a new flight that lands at a similar time to your original flight, it is not required to pay any compensation. This is because you will reach your destination with minimal disruption to your plans. However, in many cases, passengers whose flights are canceled at the last minute have the right to file a claim against {{airline}} for compensation.

All of this applies unless the flight cancellation was caused by an event beyond the control of {{airline}}, such as adverse weather conditions or an accident at the airport. These events are referred to as exceptional circumstances.

Learn more about your right to compensation for a canceled flight here.

Claim up to €600 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

Because {{airline}} is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.

EC Regulation 261 gives passengers the right to claim compensation when they have suffered delayed, canceled, or overbooked flights over which they are not at fault.

Passengers also have the right to seek compensation for earlier flights; it is often still possible to submit claims for flights in the last 3 years.

Which {{airline}} flights are covered by EC Regulation 261?

What do EU Air Passenger Rights Say?

How Much {{airline}} Flight Compensation?

All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

The table displays values in € as specified in EC Regulation 261.

As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight Statistics: Delays and Cancellations of {{airline}}

Punctuality of {{airline}} (24 hours):

Total Flights: {{flights}}
On-Time Flights: {{onTimeFlights}}
Punctuality Rate: approximately {{onTimeRate}} of all flights were on time
Long Delays (greater than 3 hours): {{dyGt180}}
Flight Cancellations: {{cxFlights}}

The number of flights displayed is an estimate based on internal and third-party databases.

About TUI Airlines

TUI Group owns six European airlines, inherited from TUI Travel, making it the largest tourism group in Europe. TUI airlines have until recently been run separately. TUI airlines would rank as the seventh largest airline operation in Europe.

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