Reimbursement and Compensation: Avianca

If you've experienced delays or cancellations on Avianca, you may be eligible for compensation of up to {ec261_compensation} per person.

Based on the airline's most recent on-time performance data, out of 7054 flight departures in the last 24 hours, 62.65% were on time.

How many flights were canceled today?

• Our data shows that Avianca canceled 1920 flights in the last 24 hours.

• 28.78% of domestic flights and 25.28% of international flights were canceled.

• If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to {ec261_compensation} (€600). Check your eligibility here.

• Discover more Avianca statistics

Avianca Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Avianca flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Avianca should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Avianca canceled flight compensation to help make up for the disruption.

Under EU regulations, Avianca should pay passengers up to {ec261_compensation} per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Avianca will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Avianca flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

How many flights were delayed today?

• Our latest data shows that over a 24-hour period, 19 Avianca flights were delayed 3 hours or more.

• Of 3909 flights, 0.18% were delayed over 3 hours. That rate was 0.38% for international flights.

• Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

• See more Avianca stats

Avianca Flight Delay Compensation

If you've experienced a delay due to Avianca, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Avianca for 3 hours or more are entitled to up to {ec261_compensation} per person.

When filing for flight delay compensation, Avianca will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Avianca flight delay compensation.

Exceptions:
Airlines like Avianca aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.

For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.

Because Avianca is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.

EC Regulation 261 gives passengers the right to claim compensation when they have suffered delayed, canceled, or overbooked flights over which they are not at fault.

Passengers also have the right to seek compensation for earlier flights; it is often still possible to submit claims for flights in the last 3 years.

Which Avianca flights are covered by EC Regulation 261?

The table shows values in € as specified in EC Regulation 261

.

As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight statistics: delays and cancellations of Avianca

Punctuality of Avianca (24 hours):

Total flights: 7054
On-time flights: 4419
Punctuality rate: about 62.65% of all flights were on time
Long delays (greater than 3 hours): 19
Flight cancellations: 1920

The number of flights shown is an estimate based on internal and third-party databases.

Avianca S.A. (Aerovías del Continente Americano S.A.) is the largest airline in Colombia. It has been the flag carrier of Colombia since 5 December 1919, when it was first registered under the name SCADTA. The company is headquartered in Colombia, with its registered office in Barranquilla and its global headquarters in Bogota and main hub at El Dorado International Airport. Avianca is the flagship of a group of ten Latin American airlines operating as a single airline under a code-share system. Avianca is the largest airline in Colombia and the second largest in Latin America after Chile's LATAM. Avianca and its subsidiaries have the most extensive route network in Latin America.