Reimbursement and Compensation: Cathay Pacific

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It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $700 (€600) per person in Cathay Pacific compensation. That's because of an EU law which allows passengers to claim flight cancellation or Cathay Pacific delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Cathay Pacific simple!

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Cathay Pacific Flight Delay Compensation

Any Cathay Pacific flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.

But more than that, if Cathay Pacific is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.

So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Cathay Pacific flight delay compensation. Don’t miss out on up to $700 per person.

We make claiming compensation for Cathay Pacific flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.

Delayed or canceled flight with Cathay Pacific? Find out if you're owed up to $700 in compensation

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Cathay Pacific Canceled Flight Compensation

In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

If there's any Cathay Pacific flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Cathay Pacific flight cancellation compensation, up to $700 per person.

That's unless there were some kind of extraordinary circumstances which gave Cathay Pacific no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Cathay Pacific also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Claim up to $700 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

Even though Cathay Pacific is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Cathay Pacific are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, Cathay Pacific cancellation compensation, or overbooking compensation if Cathay Pacific is responsible for the issue.

Unfortunately, the same protections don't apply for flights going the other way. Cathay Pacific passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which Cathay Pacific Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Cathay Pacific Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Cathay Pacific flight was canceled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.


About Cathay Pacific

About Cathay Pacific

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

2024-12-05

10:10 p.m.

CX617

Cathay Pacific Airways

Hong Kong (HKG)

Bangkok (BKK)

CanceledCheck Compensation

2024-12-05

8:20 p.m.

ZH9086

Shenzhen Airlines

Hong Kong (HKG)

Nantong (NTG)

CanceledCheck Compensation

2024-12-05

7:50 p.m.

WS3298

Westjet

Prince George (YXS)

Vancouver (YVR)

CanceledCheck Compensation

2024-12-05

7:45 p.m.

CX926

Cathay Pacific Airways

Lapu-Lapu (CEB)

Hong Kong (HKG)

CanceledCheck Compensation

2024-12-05

6:30 p.m.

QF1739

Qantas Airways

Karratha (KTA)

Perth (PER)

CanceledCheck Compensation

2024-12-05

5:55 p.m.

AC268

Air Canada

Winnipeg (YWG)

Toronto (YYZ)

CanceledCheck Compensation

2024-12-05

5:50 p.m.

NZ80

Air New Zealand

Hong Kong (HKG)

Auckland (AKL)

CanceledCheck Compensation

2024-12-05

4:55 p.m.

CX630

Cathay Pacific Airways

Bangkok (BKK)

Hong Kong (HKG)

CanceledCheck Compensation

2024-12-05

4:45 p.m.

CX799

Cathay Pacific Airways

Hong Kong (HKG)

Ho Chi Minh City (SGN)

CanceledCheck Compensation

2024-12-05

4:05 p.m.

ZH9085

Shenzhen Airlines

Nantong (NTG)

Hong Kong (HKG)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • CX617

    Cathay Pacific Airways

    Canceled

    Hong Kong

    Bangkok

    HKG

    BKK

    2024-12-05

    10:10 p.m.

    Check Compensation
  • ZH9086

    Shenzhen Airlines

    Canceled

    Hong Kong

    Nantong

    HKG

    NTG

    2024-12-05

    8:20 p.m.

    Check Compensation
  • WS3298

    Westjet

    Canceled

    Prince George

    Vancouver

    YXS

    YVR

    2024-12-05

    7:50 p.m.

    Check Compensation
  • CX926

    Cathay Pacific Airways

    Canceled

    Lapu-Lapu

    Hong Kong

    CEB

    HKG

    2024-12-05

    7:45 p.m.

    Check Compensation
  • QF1739

    Qantas Airways

    Canceled

    Karratha

    Perth

    KTA

    PER

    2024-12-05

    6:30 p.m.

    Check Compensation
  • AC268

    Air Canada

    Canceled

    Winnipeg

    Toronto

    YWG

    YYZ

    2024-12-05

    5:55 p.m.

    Check Compensation
  • NZ80

    Air New Zealand

    Canceled

    Hong Kong

    Auckland

    HKG

    AKL

    2024-12-05

    5:50 p.m.

    Check Compensation
  • CX630

    Cathay Pacific Airways

    Canceled

    Bangkok

    Hong Kong

    BKK

    HKG

    2024-12-05

    4:55 p.m.

    Check Compensation
  • CX799

    Cathay Pacific Airways

    Canceled

    Hong Kong

    Ho Chi Minh City

    HKG

    SGN

    2024-12-05

    4:45 p.m.

    Check Compensation
  • ZH9085

    Shenzhen Airlines

    Canceled

    Nantong

    Hong Kong

    NTG

    HKG

    2024-12-05

    4:05 p.m.

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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