Reimbursement and Compensation: Cathay Pacific
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $700 (€600) per person in Cathay Pacific compensation. That's because of an EU law which allows passengers to claim flight cancellation or Cathay Pacific delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Cathay Pacific simple!
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Cathay Pacific Flight Delay Compensation
Any Cathay Pacific flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if Cathay Pacific is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Cathay Pacific flight delay compensation. Don’t miss out on up to $700 per person.
We make claiming compensation for Cathay Pacific flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
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Cathay Pacific Canceled Flight Compensation
In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any Cathay Pacific flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Cathay Pacific flight cancellation compensation, up to $700 per person.
That's unless there were some kind of extraordinary circumstances which gave Cathay Pacific no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Cathay Pacific also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Claim up to $700 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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Flight Compensation and Air Passenger Rights
Even though Cathay Pacific is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Cathay Pacific are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, Cathay Pacific cancellation compensation, or overbooking compensation if Cathay Pacific is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. Cathay Pacific passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which Cathay Pacific Flights are Covered by EC 261?
Covered by EC 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Cathay Pacific Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to €250 per person |
Internal EU flights over 1,500 km | Up to €400 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
Can I get a refund and compensation if my Cathay Pacific flight was canceled due to coronavirus?
Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.
About Cathay Pacific
About Cathay Pacific
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
2024-12-05 | 10:10 p.m. | CX617 | Cathay Pacific Airways | Hong Kong (HKG) Bangkok (BKK) | Canceled | Check Compensation |
2024-12-05 | 8:20 p.m. | ZH9086 | Shenzhen Airlines | Hong Kong (HKG) Nantong (NTG) | Canceled | Check Compensation |
2024-12-05 | 7:50 p.m. | WS3298 | Westjet | Prince George (YXS) Vancouver (YVR) | Canceled | Check Compensation |
2024-12-05 | 7:45 p.m. | CX926 | Cathay Pacific Airways | Lapu-Lapu (CEB) Hong Kong (HKG) | Canceled | Check Compensation |
2024-12-05 | 6:30 p.m. | QF1739 | Qantas Airways | Karratha (KTA) Perth (PER) | Canceled | Check Compensation |
2024-12-05 | 5:55 p.m. | AC268 | Air Canada | Winnipeg (YWG) Toronto (YYZ) | Canceled | Check Compensation |
2024-12-05 | 5:50 p.m. | NZ80 | Air New Zealand | Hong Kong (HKG) Auckland (AKL) | Canceled | Check Compensation |
2024-12-05 | 4:55 p.m. | CX630 | Cathay Pacific Airways | Bangkok (BKK) Hong Kong (HKG) | Canceled | Check Compensation |
2024-12-05 | 4:45 p.m. | CX799 | Cathay Pacific Airways | Hong Kong (HKG) Ho Chi Minh City (SGN) | Canceled | Check Compensation |
2024-12-05 | 4:05 p.m. | ZH9085 | Shenzhen Airlines | Nantong (NTG) Hong Kong (HKG) | Canceled | Check Compensation |
- Canceled
CX617
•Cathay Pacific Airways
Hong Kong
••Bangkok
HKG
BKK
Check Compensation2024-12-05
10:10 p.m.
- Canceled
ZH9086
•Shenzhen Airlines
Hong Kong
••Nantong
HKG
NTG
Check Compensation2024-12-05
8:20 p.m.
- Canceled
WS3298
•Westjet
Prince George
••Vancouver
YXS
YVR
Check Compensation2024-12-05
7:50 p.m.
- Canceled
CX926
•Cathay Pacific Airways
Lapu-Lapu
••Hong Kong
CEB
HKG
Check Compensation2024-12-05
7:45 p.m.
- Canceled
QF1739
•Qantas Airways
Karratha
••Perth
KTA
PER
Check Compensation2024-12-05
6:30 p.m.
- Canceled
AC268
•Air Canada
Winnipeg
••Toronto
YWG
YYZ
Check Compensation2024-12-05
5:55 p.m.
- Canceled
NZ80
•Air New Zealand
Hong Kong
••Auckland
HKG
AKL
Check Compensation2024-12-05
5:50 p.m.
- Canceled
CX630
•Cathay Pacific Airways
Bangkok
••Hong Kong
BKK
HKG
Check Compensation2024-12-05
4:55 p.m.
- Canceled
CX799
•Cathay Pacific Airways
Hong Kong
••Ho Chi Minh City
HKG
SGN
Check Compensation2024-12-05
4:45 p.m.
- Canceled
ZH9085
•Shenzhen Airlines
Nantong
••Hong Kong
NTG
HKG
Check Compensation2024-12-05
4:05 p.m.
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