Refund, Reimbursement and Compensation: Lufthansa

How many flights by Lufthansa experienced a delay today?

• Our data shows that 7 flights by Lufthansa were delayed for more than 3 hours within a 24-hour period.
• 0.70% of domestic flights and 0.00% of international flights by Lufthansa were delayed more than 3 hours.
• If you arrive at your destination more than 3 hours late, you may be entitled to compensation. Check here.
• Learn more about Lufthansa punctuality

Compensation for a Delayed Flight by Lufthansa

Even though Lufthansa tries to keep to their schedule, flights may still arrive late. Fortunately, as a passenger, you are protected by air passenger rights when Lufthansa flights are delayed.

Since Lufthansa is based in the EU, nearly all of its flights are protected by EC 261, one of the most comprehensive laws globally protecting air passenger rights.

EC Regulation 261 gives passengers the right to claim compensation for delayed, cancelled, or overbooked flights that are not their fault.

There are some extraordinary circumstances such as bad weather or airport problems that may exempt airlines from paying compensation. However, if the delay is caused by technical issues or a strike by airline staff, you will likely be eligible for compensation under Regulation (EC) No. 261/2004.

Additionally, you generally have up to 3 years to make a claim for compensation for a delayed Lufthansa flight. Just enter your flight information, and our user-friendly flight delay compensation calculator will determine if you qualify for monetary compensation, and our team of professionals will be available to help you obtain it.

How many Lufthansa flights were cancelled today?

• Recent data indicates that Lufthansa has cleared 171 within 24 hours.
• 4.81% of domestic flights and 3.71% of international flights have been cancelled.
• Are you entitled to compensation if your flight is cancelled with less than 14 days notice from the scheduled departure date? You may be entitled to compensation up to US$700. Check here.
• To learn more about Lufthansa punctuality

Flight Cancellation Compensation Lufthansa

In the event of a Lufthansa flight cancellation, European laws on air passenger rights are clear: Lufthansa must offer you alternative transportation to get to your destination or, if you prefer, a refund.

Furthermore, if you received a notice regarding cancellation less than 14 days before departure, you may also be eligible to claim compensation of up to US$700 per person.

When Lufthansa cancels flights, it will usually attempt to rebook passengers on another flight at no extra cost. If this does not work for you, you may request other changes or choose to no longer take the trip.

If Lufthansa books you a new flight that arrives at a similar time to your original flight, it is not required to pay compensation. This is because your plans will have minimal disruption. However, in many cases, passengers whose flights are cancelled at the last minute have the right to file a claim for compensation against Lufthansa.

These rights do not apply if the flight cancellation was caused by an event beyond Lufthansa's control, such as severe weather conditions or an accident at the airport. Such events are referred to as exceptional circumstances.

Find out more about your right to compensation for a cancelled flight here.

Because Lufthansa is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.

EC Regulation 261 gives passengers the right to claim compensation when they have suffered delayed, canceled, or overbooked flights over which they are not at fault.

Passengers also have the right to seek compensation for earlier flights; it is often still possible to submit claims for flights in the last 3 years.

Which Lufthansa flights are covered by EC Regulation 261?

The table shows values in € as specified in EC Regulation 261

As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight statistics: delays and cancellations of Lufthansa

Punctuality of Lufthansa (24 hours):

Total flights: 4311
On-time flights: 2140
Punctuality rate: about 49.64% of all flights were on time
Long delays (greater than 3 hours): 7
Flight cancellations: 171

The number of flights shown is an estimate based on internal and third-party databases.