Refunds, Reimbursement, and Compensation: Turkish Airlines - AirHelp

If you've experienced delays or cancellations on Turkish Airlines, you may be eligible for compensation of up to US$650 per person.

Based on the airline's most recent on-time performance data, out of 8579 flight departures in the last 24 hours, 34.76% were on time.

How many flights were canceled today?

• Our data shows that Turkish Airlines canceled 610 flights in the last 24 hours.

• 5.44% of domestic flights and 7.73% of international flights were canceled.

• If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to US$650 (€600). Check your eligibility here.

• Discover more Turkish Airlines statistics

Turkish Airlines Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Turkish Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Turkish Airlines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Turkish Airlines canceled flight compensation to help make up for the disruption.

Under EU regulations, Turkish Airlines should pay passengers up to US$650 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Turkish Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Turkish Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

How many flights were delayed today?

• Our latest data shows that over a 24-hour period, 18 Turkish Airlines flights were delayed 3 hours or more.

• Of 2316 flights, 0.09% were delayed over 3 hours. That rate was 0.26% for international flights.

• Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

• See more Turkish Airlines stats

Turkish Airlines Flight Delay Compensation

If you've experienced a delay due to Turkish Airlines, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Turkish Airlines for 3 hours or more are entitled to up to US$650 per person.

When filing for flight delay compensation, Turkish Airlines will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Turkish Airlines flight delay compensation.

Exceptions:
Airlines like Turkish Airlines aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.

For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.

Because Turkish Airlines is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.

EC Regulation 261 gives passengers the right to claim compensation when they have suffered delayed, canceled, or overbooked flights over which they are not at fault.

Passengers also have the right to seek compensation for earlier flights; it is often still possible to submit claims for flights in the last 3 years.

Which Turkish Airlines flights are covered by EC Regulation 261?

The table shows values in € as specified in EC Regulation 261

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As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight statistics: delays and cancellations of Turkish Airlines

Punctuality of Turkish Airlines (24 hours):

Total flights: 8579
On-time flights: 2982
Punctuality rate: about 34.76% of all flights were on time
Long delays (greater than 3 hours): 18
Flight cancellations: 610

The number of flights shown is an estimate based on internal and third-party databases.

Turkish Airlines is the national flag carrier airline of Turkey, based in Istanbul. It operates flights to over 300 destinations in 120 countries, making it one of the largest airlines in the world by passenger numbers. Turkish Airlines offers a range of in-flight services, including food, drinks, and entertainment, as well as a frequent flyer program. The airline operates a modern fleet of over 330 aircraft, including the Airbus A330, A350, and Boeing 737 and 777. Turkish Airlines has received several awards and accolades for its high-quality service, including the World's Best Economy Class and the World's Best Business Class Lounge.