Singapore Airlines and Scoot cancel 31 Singapore-Jakarta flights after Anak Krakatau eruption

Disruption overview

A combined 31 flights operated by Singapore Airlines and Scoot were canceled between Changi Airport and Soekarno-Hatta International Airport on 6 September 2026 after ash from Anak Krakatau forced airport closures in Indonesia. The affected services included 19 Singapore Airlines return flights and 12 Scoot rotations on the busy Singapore-Jakarta route. Both carriers warned that more disruption could follow while volcanic conditions remain unsafe, and Scoot said it was already working with affected customers on travel alternatives. Because the cancellations were caused by volcanic activity outside the airlines' control, compensation is unlikely under EC 261, but passengers should still be offered rebooking or refunds, plus care and assistance during longer waits.

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Disruption details

Singapore Airlines and Scoot canceled a combined 31 flights between Changi Airport in Singapore and Soekarno-Hatta International Airport in Jakarta on 6 September 2026 after ash from Anak Krakatau disrupted the region's flight corridor and forced airport closures in Indonesia.

For passengers, this meant sudden cancellations and a lot of uncertainty on one of Southeast Asia's busiest international routes. Singapore Airlines canceled 19 return services scheduled for Sunday, while Scoot pulled 12 rotations planned for the same day. Together, that brought the disruption to 31 canceled flights on the Singapore-Jakarta route.

The disruption followed an eruptive phase at Anak Krakatau that began on 4 September 2026 and intensified over the weekend. By Sunday, the drifting ash cloud had forced the temporary closure of 6 major Indonesian airports , including Soekarno-Hatta, leading both Singapore-based carriers to cancel flights.

All of the affected departures and arrivals were scheduled for Sunday, 6 September 2026, but both airlines warned the impact could spread if ash levels remain unsafe. Singapore Airlines said the situation remained fluid, meaning additional services on the wider Singapore-Indonesia network could still be disrupted.

Singapore Airlines directed customers to its online Flight Status page for real-time updates before travel. Scoot said it had already contacted affected passengers using the details in their bookings and was working with them on travel alternatives.

At the time of publication on 7 September 2026 , the eruption was still ongoing. That means passengers due to fly on other Singapore-Indonesia services may still need to keep checking official updates until volcanic conditions stabilize.

Because this disruption was caused by volcanic activity outside the airlines' control, compensation is unlikely under EC 261. Even so, if your trip was affected, your airline should still help you through the disruption with the basics:

• A replacement flight or a refund

• Food and refreshments during longer waits

• Accommodation and transportation if you're stranded overnight

• Help with communication, such as phone calls or emails

Although compensation is unlikely here, that doesn't mean you're without support. If your Singapore Airlines or Scoot flight was affected, you can use AirHelp's free flight checker to better understand your rights and see what help may be available.

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