What you’re Owed for Porto Airport Delays and Cancellations

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OPO

Have you experienced unexpected Porto Airport delays and cancellations? Then you could be owed as much as US$700 (€600) in compensation per person. Let AirHelp help you learn your rights and get the compensation that is rightfully owed to you. See if your flight is eligible with our easy-to-use Compensation Calculator.

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Your Air Passenger Rights Whilst at Porto Airport

As Porto Airport (OPO) is located within the EU, flights departing, and in some cases, arriving at this airport are likely to be covered by a law known as EU Regulation No. 261/2004.

In a nutshell, EC 261 ensures that you have rights in the event of a flight delay, cancellation, or overbooking. The law says that during a disruption, the airline must provide food, drinks, and accommodation if needed, especially if you have to wait for a replacement flight that is set to leave several hours later. Should the airline be at fault for the delays in Airport, you may also be entitled to get up to US$700 (€600) per person.

Is your Flight Covered by EC 261?

RouteEU AirlineNon-EU Airline
Departures from Porto Airport ✔️ Yes ✔️ Yes
Arrivals at Porto Airport ✔️ Yes ❌ No

Have you had delayed flights from Porto Airport? Find out how much you may be owed here.

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What Happens if You’re Affected by Porto Airport Delays?

Flight delays can be extremely frustrating and costly, especially if you have time-sensitive engagements waiting for you at your destination, such as a scheduled tour, event, or an important meeting. A delay can have other costs as well, as air passengers will often have to pay for their own food, drink, and other essentials.

If you’ve experienced delayed flights from Porto Airport, the first thing that you need to remember is that the airline is actually required to provide food and refreshments while you wait. For longer delays, they should provide free accommodation, as well as transportation to and from your hotel.

If your flight was delayed by more than 3 hours and if the airline was found to be at fault, the law says that they owe you compensation — up to US$700 (€600).


What Happens if You're Affected by Porto Airport Flight Cancellations?

Under EC 261, if you encounter Porto Airport canceled flights, the airline is obligated to provide you with proper care while you wait. If you still wish to traveling, the airline is also obligated to offer you an alternative flight to your intended destination.

Remember that you will never have to pay extra for a replacement flight, even if they upgrade you.

If you received the news that your flight was canceled less than two weeks before your scheduled departure, you may be entitled to compensation as well. In the case of Airport cancellations, the amount you receive depends on distance.

Of course, there are exceptions. If the cancellation was caused by extraordinary circumstances, that is, situations that are outside the airline’s control, the airline does not have to pay compensation.

Some examples of extraordinary circumstances include severe weather conditions, safety or medical emergencies, and security risks.

Had delayed flights from Porto Airport? Check exactly how much compensation you are owed with AirHelp’s Flight Check.

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How Much Compensation Can You Get?

DistanceCompensation
All flights under 1,500 kmUp to €250 per person
Internal EU flights over 1,500 kmUp to €400 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to €400 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

There may be exceptions in the law that could affect these compensation amounts. If you are unsure, you can check if your flight is eligible by using our handy Compensation Calculator.


Special Cases: What happens if a strike leads to delayed flights from Porto Airport?

Strikes could lead to Porto Airport cancellations or delays. While strikes taking place at the airport usually fall under extraordinary circumstances and typically do not qualify for compensation, there is one crucial exception — airline staff strikes. Those are most cases where the strike involves the airline’s pilots, cabin crew, engineers, and other employees. You can learn more about strike compensation here.

You are Eligible for Strike Compensation if:

  • Your flight was disrupted by an airline staff strike.

  • Your flight was delayed by 3 hours or more, or canceled less than 14 days before the scheduled departure.

  • Your flight was going to depart from the EU or is an EU based airline arriving in the EU.

  • You had a confirmed flight reservation.

  • The disruption occurred in the last 3 years.

AirHelp can help you get your compensation fairly, even for complex cases. We’ll do all the work for you and handle your case on your behalf. Check if your flight qualifies below!

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

2024-12-07

8:40 a.m.

U22876

Easyjet

Porto (OPO)

Bristol (BRS)

CanceledCheck Compensation

2024-12-06

6:15 a.m.

KL1570

KLM-Royal Dutch Airlines

Porto (OPO)

Amsterdam (AMS)

CanceledCheck Compensation

2024-12-06

6:15 a.m.

KL1570

KLM-Royal Dutch Airlines

Porto (OPO)

Amsterdam (AMS)

CanceledCheck Compensation

2024-12-06

6:15 a.m.

KL1570

KLM-Royal Dutch Airlines

Porto (OPO)

Amsterdam (AMS)

CanceledCheck Compensation

2024-12-06

6:15 a.m.

KL1570

KLM-Royal Dutch Airlines

Porto (OPO)

Amsterdam (AMS)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • U22876

    Easyjet

    Canceled

    Porto

    Bristol

    OPO

    BRS

    2024-12-07

    8:40 a.m.

    Check Compensation
  • KL1570

    KLM-Royal Dutch Airlines

    Canceled

    Porto

    Amsterdam

    OPO

    AMS

    2024-12-06

    6:15 a.m.

    Check Compensation
  • KL1570

    KLM-Royal Dutch Airlines

    Canceled

    Porto

    Amsterdam

    OPO

    AMS

    2024-12-06

    6:15 a.m.

    Check Compensation
  • KL1570

    KLM-Royal Dutch Airlines

    Canceled

    Porto

    Amsterdam

    OPO

    AMS

    2024-12-06

    6:15 a.m.

    Check Compensation
  • KL1570

    KLM-Royal Dutch Airlines

    Canceled

    Porto

    Amsterdam

    OPO

    AMS

    2024-12-06

    6:15 a.m.

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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