Trustpilot 4.6/5 based on 165,378 reviews

Get an easy €150 for each bag that gets lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €150 payout per bag lands in your account in days

  • No need to prove what’s in your bag

  • All you need is the PIR number from the lost luggage desk

  • Up to 2 bags checked in under your name qualify

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to US$1,700 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Send us the PIR number or upload a photo of the report. We’ll ask you to upload your bank details, flight information, and ID at the same time, so there’s no delay with your payout.

You get paid!

We check the details and pay you €150 for each bag lost or delayed within 5 working days.



per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to US$700 for compensation

    • - Up to US$7,000 for extra expenses

    • - Up to US$1,700 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 future trips

  • 10% off your eSIM card

Choose Essential

effectively €2.08 per month!



was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for all your future trips

  • AirLuggage insurance for all your future trips

  • 20% off your eSIM card

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 165,378 reviews

We've helped 2 million people get paid compensation

Super easy to deal with seamless refund

Annemaree Rhind

I was surprised how quickly you responded and followed up my case. I contacted you with no expectation about how should I proceed and what to expect, so, once again thanks for your help.


Effective and professional

Tomas Takac

AirHelp let me know that I could be entitled for a compensation regarding a canceled flight after I thought I wasn't. Guess what?!? I was indeed granted a compensation by the airline...

André Maia

Recommended 100%


Easy to use, took their cut but fair enough as I didn’t have to do anything else to get my compensation. Time is money!


Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.


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