AIRLUGGAGE INSURANCE

Trustpilot 4.6/5 based on 179,776 reviews

Get an easy €150 when your checked-in bags get lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €150 lands in your account in days

  • No need to prove what’s in your bag

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to US$1,700 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Upload a copy of your PIR, boarding pass, ID, bank details, and airline luggage tag at the same time, so there's no delay with your payout.

You get paid!

We check the details and pay you €150 for each bag lost or delayed within 5 working days.

Essential

€24.99/year

per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to US$650 for compensation

    • - Up to US$7,000 for extra expenses

    • - Up to US$1,700 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 trips

  • 10% off your eSIM card

Choose Essential

effectively €2.08 per month!

Complete

€49.99/year

was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for 7 trips

  • AirLuggage insurance for 7 trips

  • 20% off your eSIM card

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 179,776 reviews

We've helped 2.2 million people get paid compensation

The service was excellent!! They asked me for the details of my flight and what happened. 2 months later they managed to get me a good amount of compensation from my delayed flight! If anything happens again I will definitely ask for their help!

Georgios Zefkas

After a frustrating experience of trying to deal with British Airways direct and getting absolutely less than no help, AirHelp took on my case and won. Worth their fee and my blood pressure returned to normal!

Joan Haggart

Amazing. First becjse of wether thay sade NO. But after 2 weeks waiting i got 520 eur. Thank you Airhelp, recomended always use Airhelp 👍

Lazar Jankulovski

Generally, great service, in case of problems with the flight, they handle all formal and legal matters regarding compensation themselves. The commission is quite high, 33%, but considering the work they do, it is fully deserved. I recommend it and will use it again if necessary.

Krzysztof N

Excellent feedback and cooperation

Milivoj Lukcin

Great service. thank you

Tania Cheney

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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