Reimbursement and Compensation: Azul Airlines
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $700 (€600) per person in Azul Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or Azul Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Azul Airlines simple!
All airlines
All countries
No win, no fee
Azul Airlines Flight Delay Compensation
Any Azul Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if Azul Airlines is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Azul Airlines flight delay compensation. Don’t miss out on up to $700 per person.
We make claiming compensation for Azul Airlines flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
Azul Airlines Canceled Flight Compensation
In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any Azul Airlines flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Azul Airlines flight cancellation compensation, up to $700 per person.
That's unless there were some kind of extraordinary circumstances which gave Azul Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Azul Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Flight Compensation and Air Passenger Rights
Even though Azul Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Azul Airlines are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, Azul Airlines cancellation compensation, or overbooking compensation if Azul Airlines is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. Azul Airlines passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which Azul Airlines Flights are Covered by EC 261?
Covered by EC 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Azul Airlines Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to €250 per person |
Internal EU flights over 1,500 km | Up to €400 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
Can I get a refund and compensation if my Azul Airlines flight was canceled due to coronavirus?
Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.About Azul Airlines
Braathens Regional reimbursment
NovoAir reimbursment
CCM Airlines reimbursment
Ryanair reimbursement
Pegasus Airlines reimbursment
ALMasria Universal Airlines reimbursment
Philippine Airlines reimbursment
Jetsmart reimbursment
Rossiya Airlines reimbursment
Sky Airlines reimbursment
SmartWings reimbursement
Golden Myanmar Airlines reimbursment
Beijing Capital Airlines reimbursment
Par Avion Airlines reimbursment
Miami Air reimbursment
Chalair reimbursment
TUI Airlines reimbursement
Wideroe Airlines reimbursement
Vietnam Airlines reimbursment
Uni Airways reimbursment
Longjiang Airlines reimbursment
Smart Aviation Company Reimbursement
Bulgarian Air Charter reimbursment
Regional Air Services reimbursment
Plus Ultra Lineas Aereas reimbursment
Etihad Airways reimbursement
Air Senegal reimbursment
Cyprus Airways reimbursment
Ellinair reimbursment
Onur Air reimbursment
AirHelp has been featured in: