AirLuggage is luggage insurance made easy. It protects you against luggage disruptions on future trips. You'll get €100 if a checked-in bag gets delayed or lost on arrival.

AirLuggage is included in our annual AirHelp+ memberships. You can use it on 3 trips with a Smart plan, or 9 trips if you have a Pro plan. AirLuggage is not currently sold separately. 

AirLuggage covers your checked-in bags on every flight that you add to your trip in your AirHelp+ dashboard, for up to the limit set in your plan. 

How many flights are part of the same trip is up to you. But you should know that there’s a maximum of 1 payout per trip. So, if there are luggage disruptions on 2 or more separate flights on the same trip, you’ll only receive the payout once.

We work hard to confirm eligibility as quickly as possible. We’ll be in touch within 48 hours of you submitting your details to tell you the status of your eligibility. In most cases it's much sooner.

You’ll get a Property Irregularity Report (PIR) number when you report your luggage issue at the airport’s lost luggage desk. This report acts as proof of your luggage disruption and is a mandatory requirement to get an AirLuggage payout.