Refund, Reimbursement and Compensation: Swiss Air

How many flights were canceled today?

• Our data shows that Swiss International Air Lines canceled 2 flights in the last 24 hours.
• 0.00% of domestic flights and 0.33% of international flights were canceled.
• If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to {ec261compensation} (€600). Check your eligibility here.
• Discover more Swiss International Air Lines statistics

Swiss International Air Lines Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Swiss International Air Lines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Swiss International Air Lines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Swiss International Air Lines canceled flight compensation to help make up for the disruption.

Under EU regulations, Swiss International Air Lines should pay passengers up to {ec261compensation} per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Swiss International Air Lines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Swiss International Air Lines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

How many flights were delayed today?

• Our latest data shows that over a 24-hour period, 3 Swiss International Air Lines flights were delayed 3 hours or more.
• Of 53 flights, 0.00% were delayed over 3 hours. That rate was 0.50% for international flights.
• Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.
• See more Swiss International Air Lines stats

Swiss International Air Lines Flight Delay Compensation

If you've experienced a delay due to Swiss International Air Lines, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Swiss International Air Lines for 3 hours or more are entitled to up to {ec261compensation} per person.

When filing for flight delay compensation, Swiss International Air Lines will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Swiss International Air Lines flight delay compensation.

Exceptions:
Airlines like Swiss International Air Lines aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.

For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.

Because Swiss International Air Lines is based within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive laws for air passenger rights.

EC Regulation 261 gives passengers the right to claim compensation when they have suffered delayed, canceled, or overbooked flights over which they are not at fault.

Passengers also have the right to seek compensation for earlier flights; it is often still possible to submit claims for flights in the last 3 years.

Which Swiss International Air Lines flights are covered by EC Regulation 261?

The table shows values in € as specified in EC Regulation 261

As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight statistics: delays and cancellations of Swiss International Air Lines

Punctuality of Swiss International Air Lines (24 hours):

Total flights: 654
On-time flights: 389
Punctuality rate: about 59.48% of all flights were on time
Long delays (greater than 3 hours): 3
Flight cancellations: 2

The number of flights shown is an estimate based on internal and third-party databases.

Swiss International Air Lines AG is the national airline of Switzerland that operates scheduled services in Europe and to North America, South America, Africa and Asia. Its main hub is Zurich Airport, with a focal city operation at Geneva Airport.