Trustpilot 4.6/5 based on 131,222 reviews

Did you have a delayed or canceled flight?

Get up to US$700 per passenger for flights from the last 3 years. No matter the ticket price.

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We protect air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

Why choose AirHelp?

Claim by yourself

  • Stressful

    You have to complete the whole process by yourself, including negotiations with the airline.

  • Lots of paperwork

    Knowing what forms are required and where to send them can get complicated.

  • Time consuming

    It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

  • Risky

    If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose.

  • Unresponsive airlines

    You might be left in the dark by the airline, with little to no updates on the status of your claim.

Use AirHelp

  • Easy and hassle-free

    We handle your entire claim, from kick off to compensation.

  • We take care of it

    We guide you through the essential documents, and submit them for you.

  • Save time

    You simply submit your documents with us online — we’ll take it from there.

  • No win, no fee

    We handle all legal fees, and we’ll only charge our fee when you get paid.

  • Regular updates

    You can count on us to give you regular updates and answer any questions you have.

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We solve more flight problems

As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

Canceled flights

Flight canceled with little notice? You could be entitled to up to US$700 compensation on top of your refund.

Flight delays

If you were delayed over 3 hours, see if our specialists can get you up to US$700 in compensation.

Missed connections

Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

Uncooperative airlines

Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.

We’re the world’s largest air passenger rights organisation, here to help passengers since 2013.

16 M+

We’ve helped over 16 million passengers since we were founded.


Our network of law firms spans over 35 countries and jurisdictions.


Dedicated support from our team of over 200 claim agents.


We can help in 17 languages.

We can also help you on your future flights

Become a member to get additional live chat support, airport lounge access, remote doctors, and more, whenever your flights are delayed or canceled.

Trustpilot 4.6/5 based on 131,222 reviews

Join 16 million air passengers we’ve helped

After a cancelled flight, i went with Air Help and got all my money back from the flight, from the accommodation and other expenses. It took them around 4 months but in the end we got justice!

Adrian Tutuianu

Very helpful and trustful

Moldovan Felician

I would not have known where to start when it came to claiming compensation from the airline for delays so it was helpful to have someone else deal with the process!

Yvette Kendal

Well done guys!been paid the compensation


I have submitted a claim for a cancelled flight back in 2019 and they managed to solve and get a compensation.

Patricia Druga

This company forces and get what you are entitled to for you. I got delayed on the same flight with friends and family, they tried to make the claim themselves, but were told they were entitled to no compensation. I claimed through Air Help, and i got my compensation.


See what travellers are saying about us


“If AirHelp wasn't available to solve this problem for me I wouldn't have sought compensation, just because I know airlines are really hard to get in touch with.”


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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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